|
|
|
|
Services
We Provide |
Strachan and Casale Inc. are here for all your Insurance needs.
We offer types of insurance for business, Financial and Personal needs.
|
Business Insurance
PropertyGeneral LiabilityCommercial Package PoliciesAutomobileContract Surety BondsProfessional Liability Investment PropertiesOcean Marine Inland Marine Fidelity & Crime |
Financial Services
Universal Life Insurance Mortgage Life Insurance Disability Plans I.R.A. Pension & Profit Sharing Plans Group & Individual Health Policies Mutual Funds Financial Planning |
Personal Insurance
HomeownersAutomobilePersonal UmbrellaBoats/Yachts CondoTenants PolicyMortgage LifeValuable Items FloaterAircraftFine Arts |
How to file claims
Vehicle claims
Though this guide doesnīt represent the provisions of any particular policy, it should serve as a starting point on your road to finding the best policy for your needs.
Filing Your Automobile Insurance Claim
Every year millions of consumers file claims with their insurance agents and insurance companies. The trauma of an auto accident or theft is stressful enough without having to worry about your insurance claim.
The following information, prepared by the Independent Insurance Agents of America, is designed to help you understand the claims process. Your independent insurance agent will be there to ensure your claim is handled promptly and fairly.
Taking To The Road
There are two basic types of claims. The first involves loss or damage to your automobile. The second type is a liability claim which arises when someone else suffers an injury or damage to their property because of something you did or did not do.
For example, if you run a stop sign and hit another vehicle, you could be liable for the damages to that vehicle and any injuries that may have occurred. Liability claims may result in a lawsuit against you. To cover these two key areas, most auto policies subdivide the coverage into the following categories:
Auto liability covers damage to other peopleīs property and injuries to the people. Collision covers damage to your own vehicle.
"Other than Collision" or "NudeNakedTeen ChattingComprehensive"coverage pays to repair damage to your car caused by fire, theft, vandalism, natural disaster or similar events. Uninsured and underinsured motorists coverages protect you if you are injured in an accident with others who themselves do not carry enough insurance or have no liability insurance.
Thatīs It?
No. There are more coverages like towing and temporary replacement vehicles available for your auto insurance policy. In fact, your agent can cover just about any contingency by adding clauses and conditions, known as endorsements or riders, to a standard policy.
When The Time Comes
If you do have property damage or injury, or find yourself liable, it is time to file a claim. You fill out a claim form--the formal document on which you request benefits to be paid according to the terms of the policy. Be complete and supply as much detail as you can and, of course, be truthful. All this will help your adjuster do his or her job quickly.
To support your claim, it may be necessary to supply the insurance company with some documentation such as a "proof of loss" form, auto repair and medical bills, and a copy of the police report.
Hang on to all the records about your claim You may need to refer to them later.
What Is A Deductible?
When you file a claim for property or loss, the payment made by the insurance company is subject to a deductible. Basically, when you purchase your insurance policy, you agree to pay the first specified amount of any damage as your share of the cost of repair or replacement. The insurance company adjusts its rates accordingly, charging less for those who agree to pay a larger first share--or deductible. For example, if your car should sustain damages costing $2,000 to repair and you have a deductible of $250, you would pay $250 and the insurance company would pay $1,750.
What Is A Claims Adjuster?
Once you have reported your claim to your agent, he or she will contact your insurerīs claims adjuster--usually within the hour. The adjuster will begin the settlement process, the length of which will depend on the cooperation of the other party, if any. While some claims are relatively easy and straightforward, others are more complicated.
Your adjuster is charged with investigating the claim and then making a recommendation to the insurance company. The recommendation can be to accept the claim and pay the full amount requested, accept part of the claim and make a partial payment, or refuse the claim and make no payment. The insurance company will then make a decision regarding your claim and notify you of its final decision.
A Final Note
The amount of compensation offered can vary according to the adjusterīs analysis of your claim. Keep in mind, if you feel it is too low, you do not have to accept the first amount offered. While you may have to do some research to prove a higher payment is valid, it may be worth it. Your independent insurance agent should be able to assist you in reaching a fair settlement. |
|
|
